Shipping policy

Thank you for shopping with us. All of our coffee is roasted, packaged, and shipped through our private-label roasting partner.

Processing Time

Orders are typically processed and shipped within 1–2 business days after your order is placed. These are estimates, not guaranteed shipment or delivery dates.

Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may occasionally be longer during holidays, sales, or periods of high demand.

Shipping Times

Once shipped, most U.S. orders typically arrive within 4–7 business days.

Shipping times to Alaska and Hawaii may take an additional 7–12 business days.

At this time, we only ship within the United States. International shipping is not available. Shipping to Puerto Rico and U.S. territories is not available.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the number of items in your order.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information. Tracking details are typically sent within 24 hours after your order has shipped.

Carrier delays may occur after shipment and are outside our direct control. We will provide available tracking information and reasonably assist with carrier inquiries.

Multiple Items

If your order contains multiple bags of coffee, they may ship together in one package. In some cases, items may arrive separately.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If you need to update your shipping address, contact us at coffeeroost1@gmail.com within 12 hours of placing your order. Because orders are sent quickly to our roasting partner, we cannot guarantee that address changes can be made after that time.

If an incorrect or incomplete shipping address is provided at checkout, you may be responsible for additional shipping or replacement costs. Contact us as soon as possible if you notice an address error.

Lost, Stolen, or Delayed Packages

If your package appears to be lost, stolen, or significantly delayed, please contact the shipping carrier first. You may also contact us at coffeeroost1@gmail.com and we will do our best to assist you.